Terms and Conditions

1. SERVICES

ONLINE GUITAR MAKING COURSE reserves the right to decide, at all times, the products and / or services offered to clients. Thus, ONLINE GUITAR MAKING COURSE may, at any time, add new products and / or services to those currently being offered. Also ONLINE GUITAR MAKING COURSE reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the services offered.

All this without prejudice to the fact that the acquisition of some of the services can only be done through the subscription or registration of the user, granted by  ONLINE GUITAR MAKING COURSE to the interested party a User name and a password, which will identify and enable them personally to have access to services.

Once on this site, to access and purchase the different services, the user must follow all the instructions indicated in the purchase process, which will mean the reading and acceptance of all the general and particular conditions set by www.onlineguitarmakingcourse.com.

NOTE: The requested data are: name, surname, address and email.

2. PURCHASE PROCESS

To make any purchase at www.onlineguitarmakingcourse.com, it is necessary that the customer is of legal age that is over 18 years of age.

It will also be necessary for the client to register at www.onlineguitarmakingcourse.com through a data collection form provided by this site with the necessary information for completing the purchase. All information given must be true and accurate. The user must consent to accepting all the terms and conditions on this policy.

The steps to make the purchase are as follows:

– Register by filling in the form and selecting the video you want.

It is also recommended that the customer print and / or keep a copy on a hard copy of the conditions of sale when completing a purchase, as well as the receipt sent by ONLINE GUITAR MAKING COURSE by email.

BILLING

When a purchase is made you will receive an e-mail with an invoice to the e-mail address provided.

3. RECEIPT OF PRODUCT AND TIMING

On completion of purchase the client will have access to stream the on-line course.

4. PRICES, EXPENSES AND TAXES

The prices of the products that are on offer on www.onlineguitarmakingcourse.com will be priced in Euros unless otherwise stated

5. PAYMENT METHOD

You can complete the purchase by credit or debit card.

We use STRIPE, a secure on line payment platform with the relevant data protection and fraud prevention systems. 

VISA cards will be accepted. None of the client’s bank details provided will be registered on our database.

6. RETURNS AND CANCELLATIONS

In compliance with the law due to the digital nature of this product, returns and cancellations will not be applicable. See non-refund policy.

7. LIABILITY

We reserve the right to suspend, withdraw or partially or totally cancel the sale of these products at any time and without prior notice. 

This will not affect any purchases that are in process. 

8. CUSTOMER SERVICE AND CLAIMS

To file a complaint or claim with ONLINE GUITAR MAKING COURSE, the client must contact the customer service department through the email address pablorequenasantos@gmail.com.

In accordance with the EU online dispute resolution on consumer issues and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/.

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